Disclaimer: This document is a general template tailored to Goupilo's operations and should be reviewed by a qualified attorney before final use.
Privacy Policy
1. Overview
Goupilo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our anesthesiology job board platform.
While we serve healthcare professionals and facilities, Goupilo is not a covered entity under HIPAA. However, we maintain high standards for data protection and privacy in recognition of the sensitive nature of our users' professional information.
2. What We Collect
We collect the following types of information:
Account Information
- Name, email address, and contact information
- Account credentials and security information
- Account preferences and settings
Professional Details
- Professional specialty and credentials
- Licenses, certifications, and DEA registrations (where applicable)
- Resume/CV content if uploaded
- Work experience and education history
Usage Data
- Log files and device information
- Pages visited and features used
- Search queries and job applications
- Communication preferences and interactions
Cookies & Analytics
- First-party cookies for essential functionality
- Third-party analytics cookies (with consent)
- Session and persistent cookies
3. How We Use Data
We use your information for the following purposes:
Account & Service Management
- Creating and maintaining your account
- Providing job matching and search functionality
- Processing job applications and communications
- Managing subscriptions and payments
Communication
- Transactional emails (job updates, application confirmations)
- Optional marketing communications (with consent)
- Service announcements and updates
- Customer support and inquiries
Platform Improvement
- Analyzing usage patterns and preferences
- Improving job matching algorithms
- Enhancing user experience and features
- Aggregated analytics and reporting
Security & Compliance
- Fraud detection and prevention
- Account security and authentication
- Legal compliance and regulatory requirements
- Dispute resolution and enforcement
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
Contract Performance
Processing necessary to provide our services and fulfill our contractual obligations to you.
Legitimate Interests
Processing for our legitimate business interests, such as improving services, security, and fraud prevention.
Consent
Processing based on your explicit consent for marketing communications and optional features.
Legal Obligation
Processing required to comply with applicable laws, regulations, or legal processes.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account data: Retained while your account is active and for a reasonable period after deactivation
- Professional information: Kept for job matching purposes and updated as you provide new information
- Usage data: Retained for analytics and service improvement for up to 2 years
- Communication records: Kept for customer service and compliance purposes
Important: Once you share information with employers or agencies through our platform, those entities may retain copies beyond our control. We cannot guarantee deletion of information shared with third parties.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
General Rights
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
CCPA/CPRA Rights (California)
- Do Not Sell/Share: Opt out of data sales and sharing
- Sensitive Data: Control use of sensitive personal information
- Verification: We may need to verify your identity before processing requests
GDPR Rights (EU)
EU residents have additional rights under GDPR, including the right to lodge complaints with supervisory authorities.
To exercise any of these rights, please contact us at privacy@goupilo.com. We will respond to your request within 30 days.
9. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.
If you believe we have collected information from a child under 16, please contact us immediately so we can take appropriate action.
10. International Transfers
Your personal information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Adequacy decisions where applicable
- Other appropriate safeguards as required by law
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
11. Security
We implement reasonable technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Questions?
Contact support@goupilo.com